When trying to create a new flow creating a new ACT! contact from a completed Microsoft Form I keep getting this error message -
Thank you Lin for trying - I appreciate very much the attempt to work on this solution.
Hi @Keithski,
Thank you for your description of your Flow, yes, I did want to get the information that how you configure it.
To be honest, I have very few know about the connector Act! , plus we don't purchase Act!. After getting your issue, I tried to create an Act! account and found that it could be used for free for a period of time, I tried to create a link that did not report any errors but found that there was a problem when I did the test.
Cause when I create the connection, I find it required the Database, but the database Feature should purchase premium:
https://docs.microsoft.com/en-us/connectors/act/#creating-a-connection
https://help.act.com/hc/en-us/articles/360024241374-How-do-I-create-a-new-database-in-Act-
So I couldn't test it, but if you have purchased a premium, you could refer to the first link to create the connection.
Best Regards,
Community Support Team _ Lin Tu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Hey @v-litu-msft thanks for your response. I am new to "flows" and attempting to figure it out on my own. When you ask me to "share the Flow configuration" do you want me to actually "share the Flow" with you or just describe the steps in the flow??
Currently the flow is set up this way -
Also it appears that I have connected successfully to my ACT! database using the ACT! connections - there is no error message in that?? But being new to this I don't know if it would throw a error message if it didn't connect successfully??
If you need any additional information let me know. Thanks again for your help!!
Keith
Hi @Keithski,
Could you please share your Flow configuration?
Have you created a successful connection of Act? Maybe there something wrong with the Database or web server.
Best Regards,
Community Support Team _ Lin Tu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.