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Power Platform Community / Forums / Power Automate / Convert File No longer...
Power Automate
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Convert File No longer working

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Posted on by 286

For the last couple of months i have had a flow running fine using OneDrive to convert an email to pdf. 

For the past couple of days the flow has stopped working with an error of "Bad Gateway" on the Convert File part of the flow.

Did something change with this action to make this stop working?

Here is the error message received in flow.

 

{
 "error": {
 "code": 502,
 "source": "power-apis-usgov001-public.azure-apihub.us",
 "clientRequestId": "be4f29f9-1419-481a-ad9c-cdfd7d0eee7c",
 "message": "BadGateway",
 "innerError": {
 "status": 502,
 "message": "The underlying connection was closed: An unexpected error occurred on a send.\r\n inner exception: An error occurred while sending the request.\r\n inner exception: The underlying connection was closed: An unexpected error occurred on a send.\r\n inner exception: Unable to read data from the transport connection: An existing connection was forcibly closed by the remote host.\r\n inner exception: An existing connection was forcibly closed by the remote host",
 "source": "api.connectorp.svc.ms"
 }
 }
}

 

 

 

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  • v-alzhan-msft Profile Picture
    Microsoft Employee on at

    Hi @stephenJames ,

     

    Could you please take a try to delete the action and re-add it to see if the issue still exists?

    Also please take a try to create a new connection to the Convert File action.

     

    Best regards,

    Alice       

     

    Community Support Team _ Alice Zhang
    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

  • Verified answer
    stephenJames Profile Picture
    286 on at

    Hello @v-alzhan-msft . I did try yesterday to remove the convert file action and re-add it without success. 

    However i checked the flow this morning and it is working again.  What is strange is that in my flow i have a Create File action and a Convert File action. Only the Convert file action was giving me the Bad Gateway error. 

     

    Also is there a way to setup notifications of when flows fail. I get an icon in flow that tells me, but it would be nice to be notified via email or something as i am not always in Flow.

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