Page Permissions appear non-functional?

(1) Share

Report

Posted on by JD-11101237-0

Good afternoon all,

Novice user here.

I have two page branches in my Power Page (one for customers and one for employees). I have created web roles for customers and for employees, and have allocated them appropriately to portal contacts. I have then set the permission restriction in the page settings to only display for the respective web roles (in line with documentation and about a thousand Youtube instructional videos...).

However, when you authenticate as a customer user, the employee pages are still visible. Is there another setting (like an "Enforce Page Permissions" setting) that I may have overlooked? I'm not sure what I could be doing wrong, as the demos/documentation suggest that setting view permissions by web role is a very elementary operation?

With thanks for any guidance.

James.

Categories:

General topics

I have the same question (0)

All responses (5)

Answers (0)

Sort by

Suggested answer

SaiRT14 1,992 Super User 2025 Season 1 on at

Like (0)

Report
Copy link

Link copied!
1. Enable "Enforce Permissions" Setting:

Go to Portal Management > Site Settings.

Search for the Authentication/Registration/Enforce Permissions setting (if it doesn't exist, you'll need to create it).

Set the value of Enforce Permissions to true. This ensures that the web role-based permissions are enforced throughout the portal.

2. Ensure Correct Web Role Assignment:

Double-check that the contacts have been correctly assigned the appropriate web roles in the Portal Management App.

Go to Portal Management > Contacts > Select the contact > Related > Web Roles. Verify that the correct role (customer or employee) is assigned.

3.Check the Page Permissions:

Go to Portal Management > Web Pages > Select the specific page you want to restrict.

In the Page Permissions section, ensure that only the respective web role is assigned to View the page. Check that the page permissions are exclusive for the relevant web roles (customers and employees).

Let me know how it goes.

Was this reply helpful? Yes No
Suggested answer

Fubar 8,487 Super User 2026 Season 1 on at

Like (0)

Report
Copy link

Link copied!

Check the Security Roles that you have added to the Web Page Access Control Rules. One of them may have the Authenticated Users checkbox checked on the roles definition (use the Portal/Power Pages Management App if not exposed in the Designer) - this checkbox means that its permissions will be inherited by all authenticated users (as an aside - if using the Authenticated Users inheritance only 1 web role should have this checkbox checked, if more than one only the first one the system finds will be used for the user and can lead to users inheriting off different Web Roles).

Was this reply helpful? Yes No
JD-11101237-0 8 on at

Like (0)

Report
Copy link

Link copied!

Hi @Fubar.

All checked, and everything looks right. Authenticated Users isn't checked for either my Customer or Employee Web Role, and the Web Page Access Control Rules are set correctly. It just seems like Power Pages isn't considering the Access Control Rules at all.

Thank you for your reply though. I appreciate you taking the time.

JD

Was this reply helpful? Yes No
JD-11101237-0 8 on at

Like (0)

Report
Copy link

Link copied!

Hi @SaiRT14

Good ideas. I added the EnforcePermissions Site Setting but it doesn't look to have made any difference. I've checked the contact and page roles and they look to be set up correctly too.

Thank you for your reply. I appreciate you taking the time.

JD

Was this reply helpful? Yes No
Suggested answer

JD-11101237-0 8 on at

Like (0)

Report
Copy link

Link copied!

Hi everyone.

We discovered the root of the issue. The Administrators web role was set as "Authenticated Users: Yes". Consequently the logged in users were inheriting the Administrator permission which was overriding the page access control rules.

Solution is to set Authenicated Users: No for the Administrator's Web Role. Simple really!

Thanks for your responses @SaiRT14 and @Fubar.

JD.

Was this reply helpful? Yes No