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Power Platform Community / Forums / Power Automate / Sending an email trigg...
Power Automate
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Sending an email triggers a Flow - possible?

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Posted on by Microsoft Employee

Hi All,

I'm new to Power Automate so apologies if this is a simple question. 

I want to create the following Quality Assessment flow:

1. Staff member sends email to team QA address for approval.

2. All members of team notified of email

3. First to respond with or without approval.

4. Staff member notified of decision.

 

There's a couple of bonus things I'd like to be able to do:

a) I'd like this to be applicable to the entire team/company and the only manual thing the staff member needs to do is to add the QA email address.

b) I'd like the record of approvals kept in one place. I think this might be doable via teams? 

 

Steps 2-4 I've got my head round but step 1 the sending of the email I can't seem to find. I can find when receiving an email then send an email but not just send. I've tried using the trigger for email going to the sent folder but that didn't work.

Hopefully there's a smarter person than me out there who can help.

 

Thanks in advance.

 

 

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  • RobElliott Profile Picture
    10,416 Super User 2026 Season 1 on at

    @Anonymous There's no trigger for when an email is sent. What I would do in your scenario is to have a form in Microsoft Forms for the QA email address and the details. Then have a flow with the Forms "when a new response is submitted" trigger immediately followed by the "get response details" action. Next, add a SharePoint create item action to save the form response (always a good idea for audit and backup reasons) including columns for the outcome, approver name, completed date and comments. Then you can follow that with your start and wait for an approval action, update the SharePoint item you created with the approval info using an update item action and send out the email to the user with the decision and the comments.

     

    At my company we use this approach a huge amount and it works well.

     

    Rob
    Los Gallardos
    If I've answered your question or solved your problem, please mark this question as answered. This helps others who have the same question find a solution quickly via the forum search. If you liked my response, please consider giving it a thumbs up. Thanks.

  • Community Power Platform Member Profile Picture
    Microsoft Employee on at

    @RobElliott  Thanks for the detailed suggestion, much appreciated!

    I'll try that and may come back if I'm stuck.

     

     

     

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