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Flow Approvals - New Outlook Email - no link visible, but visible in Old Outlook

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Posted on by Sn3l
Good Morning. 
 
I have an approval flow that requires a document to be approved. 
 
The link is included for the end user to view the document and approve reject accordingly. 
 
Majority of our users have moved across to new Outlook bar a few. 
 
The new Outlook does not attach any links to the document and the users are forced to approve via Teams - not all user work in Teams as much and prefer to use Outlook 
 
Please see attached New Outlook - no link / Old Outlook Link - Same email 
 
Thank you in advance 
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  • Suggested answer
    Nandit Profile Picture
    Nandit 1,563 Super User 2025 Season 1 on at
    Flow Approvals - New Outlook Email - no link visible, but visible in Old Outlook
    Hi Sn3l,
     
    I tried to replicate your issue by using both "Start and wait for approval" and "Create an approval" actions and passing the document link in the Item Link field, It did not work. 
     
    But you can use the Details field and Markdown for the link and it works. Here's what you will put in the Details field: [Text](URL)
     
    You can replace the manual link with Dynamic Content as well. 
     
    This is how it looks in the email:
     
    Hope this helps. 
     
    Kind regards, 
    Nandit
     
    If this answers your query, please mark this response as the answer.
    If its helpful, please leave a like. Thanks!
     

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