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Problem with OneDrive for Business Converter step 502 error

Posted on by 32

Since this morning been having an issue with converting files to PDFs, get a 502 error:

 

{
  "error": {
    "code"502,
    "source""flow-apim-msmanaged-na-westus2-01.azure-apim.net",
    "clientRequestId""8e925f2b-cbfd-43d1-b720-d7870bed65af",
    "message""BadGateway",
    "innerError": {
      "status"502,
      "message""Service Unavailable - <!DOCTYPE html PUBLIC '-//W3C//DTD XHTML 1.0 Transitional//EN' 'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd'><html xmlns='http://www.w3.org/1999/xhtml'><head><meta content='text/html; charset=utf-8' http-equiv='content-type'/><style type='text/css'>body {{font-family:Arial; margin-left:40px; }}img  {{ border:0 none; }}#content {{ margin-left: auto; margin-right: auto }}#message h2 {{ font-size: 20px; font-weight: normal; color: #000000; margin: 34px 0px 0px 0px }}#message p  {{ font-size: 13px; color: #000000; margin: 7px 0px 0px0px}}#errorref {{ font-size: 11px; color: #737373; margin-top: 41px }}</style><title>{0}</title></head><body><div id='content'><div id='message'><h2>Our services aren't available right now</h2><p>We're working to restore all services as soon as possible. Please check back soon.</p></div><div id='errorref'><span>Ref A: F463B69A9A0644DF960A537485929833 Ref B: CO1EDGE0710 Ref C: 2020-03-24T18:02:11Z</span></div></div></body></html>",
      "source""api.connectorp.svc.ms"
    }
  }
}
 
Sometimes the message is, but its been a few hours:
 
{
  "error": {
    "code"502,
    "source""flow-apim-msmanaged-na-westus2-01.azure-apim.net",
    "clientRequestId""68bd812d-b7b7-4df1-9db2-854866bfebb1",
    "message""BadGateway",
    "innerError": {
      "status"502,
      "message""Service Unavailable - <!DOCTYPE html PUBLIC '-//W3C//DTD XHTML 1.0 Transitional//EN' 'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd'><html xmlns='http://www.w3.org/1999/xhtml'><head><meta content='text/html; charset=utf-8' http-equiv='content-type'/><style type='text/css'>body {{font-family:Arial; margin-left:40px; }}img  {{ border:0 none; }}#content {{ margin-left: auto; margin-right: auto }}#message h2 {{ font-size: 20px; font-weight: normal; color: #000000; margin: 34px 0px 0px 0px }}#message p  {{ font-size: 13px; color: #000000; margin: 7px 0px 0px0px}}#errorref {{ font-size: 11px; color: #737373; margin-top: 41px }}</style><title>{0}</title></head><body><div id='content'><div id='message'><h2>Our services aren't available right now</h2><p>We're working to restore all services as soon as possible. Please check back soon.</p></div><div id='errorref'><span>Ref A: B49C1BA45DF841CCA5E83724600C9BF8 Ref B: CO1EDGE1008 Ref C: 2020-03-24T17:52:33Z</span></div></div></body></html>",
      "source""api.connectorp.svc.ms"
    }
  }
}

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