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Send email with document PDF - attachment is corrupted

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Posted on by rmad

Hi all,

i'm new user with Power Automate, in the last weeks i created some easy flow and i really appreciate the powerfull of the tool.

Now, i'm banging my head since 12 hours on a flow that produce PDF files from an excel database and Word Template (as mail merge) and send an email with the document produced in PDF.

The document PDF that i write on OneDrive is ok. The attachment is corrupted.

I read all the topics about this problem and i change many times the configuration but i can't still solve my issue.

Please, help me to undestand what i'm wronging.

i attach some pictures of my flow. In the third one, the point the critical configuration.

Thank you very much for you help

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rmad 57 on at

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Re: Send email with document PDF - attachment is corrupted

I solved!
the problem is a bug in the new version of Power Automate.
When i saved the flow after i set the CONTENT for the attachment, the setup was changed automatically into a function base64(body('Convert_file'))
The solution is to open the EDIT with the old version of Power Automate and this configuration is saved without changes. The PDF attachments are not corrupted any more.

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railgun0w0 on at

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Re: Send email with document PDF - attachment is corrupted

Thank you so much, switch classic mode worked

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l1l1l1l1ld 16 on at

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Re: Send email with document PDF - attachment is corrupted

Can you share the path and screenshots to get to the older version of Power Automate?

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RichardP 22 on at

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Re: Send email with document PDF - attachment is corrupted

First of all - THANK YOU!!!!!
This was driving me crazy!!!

The amount of things I've tried looking through community posts, watching emails, and for this all to be because of a simple interface bug - geez!!

Worked like a charm!!

I need to find a way to report this issue to Microsoft. It needs to be fixed. Who knows what other errors are caused by this new interface.

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RichardP 22 on at

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Re: Send email with document PDF - attachment is corrupted

I hope this still helps you.

While editing a flow, click on the 3 dots in the top right and press "switch to classic designer".
And that's it - problem solved!

See image below:

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DataSuportTeam 7 on at

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Re: Send email with document PDF - attachment is corrupted

I was with the same problem.
Problem solved switching to the old version.

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RamaSpeaks 13 on at

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Re: Send email with document PDF - attachment is corrupted

Hi rmad, thanks for your post / reply. It helped solving several hours of working on fixing this issue of Attachment get corrupted in Power Automate flow. Switching to classic view helped, worked excellently. Thanks a lot!
Seems Microsoft never changed in past more than three decades, in making its customers as testers for all their products by releasing it with no care for bugs. Not sure how such highly paid associates of Microsoft produce and deliver such low quality products with no accountability or even care of its customers.

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mohamed_mahmoud 2 on at

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Re: Send email with document PDF - attachment is corrupted

you are brilliant! i thought something went wrong in my flow

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simonscorpio 2 on at

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Thank you so much

Like others, I've been banging my head against a brick wall for 2 days trying to figure out why my attachment flow would not work. Switch off the new editor and presto, everything works first time. Hey MicroSoft how about actually telling people about this or - just a wild stab in the dark here from the inexperienced - actually fixing the problem. Ultimately, something that works is, in computing, more valuable than something that looks pretty!

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stov1a 55 on at

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Re: Send email with document PDF - attachment is corrupted

Help! I am using the classic editor and the file is still corrupt and can't be previewed from the email. However, the file created in SharePoint it totally fine.

Screenshot 2024-0...

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