web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

News and Announcements icon
Community site session details

Community site session details

Session Id :
Power Platform Community / Forums / Copilot Studio / PVA web app not respon...
Copilot Studio
Unanswered

PVA web app not responding

(1) ShareShare
ReportReport
Posted on by 32

I have newly activated PVA trial by signing up. I have previously created bots in PVA for Teams but now I need to be developiing for the web. For some reason PVA web app is kind of unresponsive. Navigatig to Topics does not work and opening address https://web.powerva.microsoft.com/environments/bots/topics directly in the browser displays a blank page and a spinning loading indicator. All other navigation links are unresponsive as well.

 

I have checked my licensing status and what I see there is active Power Virtual Agents for Office 365. What am I missing here?

Categories:
I have the same question (0)
  • tjbakre Profile Picture
    Microsoft Employee on at

    In order to access the list of topics. You need to have a url that contains the following format.

     

    https://web.powerva.microsoft.com/environments/<environment-uuid-id>/bots/<your-bot-id-you-create-uuid>/topics/existing

    The following is an example below:


    https://web.powerva.microsoft.com/environments/c700dc19-88ce-4e0a-9ec4-f2e661aac097/bots/11db2d12-2e0c-4527-83cf-e9e582aad28e/topics/existing

     

    Try the above once you get your bot id and environment id.

  • Henry Profile Picture
    32 on at

    Thanks. Maybe I explained the problem in a little bit complicated way. The initial demo bot and all the links in the left navigation are unresponsive. My guess is that my trial license is not active tho I see Power Virtual Agents for Office 365 activated in the M365 admin portal. What I don't see is Power Virtual Agents for Office 365 in the licensing manual, nor do I see any funcionality that I am used to see in POwer Virtual Agents for Teams app, e.g. Topics, Entities and Analytic. The links are there but they don't work. Should I just wait for my trial to be activated or what?

  • Henry Profile Picture
    32 on at

    @tjbakre "Try the above once you get your bot id and environment id" my question is how do I obtain bot and environment id?

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Season of Sharing Community Challenge Winners!

Congratulations to our community stars!

Kudos to our 2025 Community Spotlight Honorees

Expanding mentorship, skilling, and AI innovation

Congratulations to the June Top 10 Community Leaders!

These are the community rock stars!

Leaderboard > Copilot Studio

#1
sannavajjala87 Profile Picture

sannavajjala87 206 Super User 2026 Season 1

#2
11manish Profile Picture

11manish 147

#3
Haque Profile Picture

Haque 119

Last 30 days Overall leaderboard