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Send an Email (V2) Formatting

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Posted on by CL-29101550-0

Hello,

I was tasked with reverse engineering a flow that was created by an employee who is no longer with the company. I was able to get a flow that matches and works exactly as the previous one did, the only issue I am encountering is the formatting of the email. I will try my best to explain the situation, but essentially the flow is as follows:

Trigger: When a response is submitted in Microsoft Forms.

Action: Get response details.

Action: Start an approval.

Action: Send an email.

I will leave an example of how it shows up when answered on the Microsoft form as well as an example of how it actually shows up in the email.

Microsoft Form Answer:

SKU - Description - Qty

Email:

SKU - Description - Qty SKU - Description - Qty SKU - Description - Qty

How do I keep the same formatting from the answer of the question on the form to the email outputting the response details?

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Building flows

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SudeepGhatakNZ 14,396 Most Valuable Professional on at

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Are you appending the SKU - Description - Qty in a loop? If so, just add a newline character at the end of the append expression. Alternatively, you can share a screenshot of the flow.

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CL-29101550-0 6 on at

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Hello,

I am not sure how to respond directly to answers so hopefully you will be able to see this response. I have attached a snippet of the flow in question.

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SudeepGhatakNZ 14,396 Most Valuable Professional on at

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Where is this information coming from?

A single response or is this an aggregation of all the responses?

SKU - Description - Qty

SKU - Description - Qty

SKU - Description - Qty

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CL-29101550-0 6 on at

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Hello,

The information is coming from a Microsoft Form. This is a form for our sales team to request sample products for clients. The question is asking for the SKU, description, and quantity, and it can include a single product, or in this case, multiple products. When they are filling out the form, they hit <Enter> after each product is input, but when it shows up on the email, it loses those line breaks and combines them all into a single line-item.

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