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Send E-Mail with flows

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Posted on by Community Power Pla... Microsoft Employee

I want to send e-mails with a flow, so I add a send e-mail step. This works, but I can only send e-mails to somebody who is in my organisation. What do I have to change to send e-mails to people who are not in my organisation?

Edit: If I start the Flow, I ask where I want to send the e-mail

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Pstork1 69,314 Most Valuable Professional on at

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If you look above and to the right of the To field in the send an email action you will see a small icon. This switches the To field between Basic and Advanced mode. In Basic mode the field is a People Picker that is locked only use internal email addresses. In Advanced mode you can enter any email address.

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Community Power Pla... Microsoft Employee on at

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HI @Pstork1 But I ask where I want to send every time i start this flow, and than this button is not activate

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Pstork1 69,314 Most Valuable Professional on at

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Asking at the beginning of the flow who you want to send the email to doesn't have any effect on the send email action. Are you using a template or is this a flow you built yourself? If its a template then you are probably using an older version of the send email that has been deprecated and needs to be replaced.

Can you show me a screenshot of your flow?

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Community Power Pla... Microsoft Employee on at

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@Pstork1 Look:

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Pstork1 69,314 Most Valuable Professional on at

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You need to change from Basic to Advanced before you add the Ask in Power Apps dynamic content. Its greyed out because you already added dynamic content to the field. Remove the dynamic content, switch it to advanced, and then re-add the dynamic content.

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Community Power Pla... Microsoft Employee on at

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Sorry, what do I have to do? Can you send me a screenshot? How can I change that?

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Pstork1 69,314 Most Valuable Professional on at

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Remove the dynamic data from the To: field

That should activate the Basic/Advanced switch I highlighted in my previous screenshot. Switch it to Advanced

Put the dynamic data back. It should now accept any Internet accessible email address.

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Community Power Pla... Microsoft Employee on at

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No, that don't works

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Community Power Pla... Microsoft Employee on at

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Look at this:

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Pstork1 69,314 Most Valuable Professional on at

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When you say it doesn't work what exactly do you mean? Does it throw an error? Does it complete the flow but the mail doesn't arrive? Do you fill in a valid email address when prompted?

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