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Custom responses

Posted on by 7

Hi, I want PVA to provide custom responses to my customers based on time or day. 

For example, on a Tuesday - if a customer asks for restaurant serving times. PVA should be able to understand it’s a Tuesday and show results of, serving times on Tuesday. in addition, a follow-up question, asking if they are interested to know service times for -  Tomorrow or Entire week

 

hope my question makes sense. Thank you in advance. 

Ben

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  • Bensonalmeida Profile Picture
    Bensonalmeida 7 on at
    Re: Custom responses

    Thanks for your help @nikviz 

  • Verified answer
    nikviz Profile Picture
    nikviz 182 on at
    Re: Custom responses

    Hi 

    You can use power automate to run behind and fetch the data/day/time etc.
    A small example:

     

    nikviz_0-1674492758924.pngnikviz_1-1674492791557.png

    formatDateTime(utcNow(), 'dddd') will fetch the day for you.
     
    Output would be like this:
     
    nikviz_2-1674492940155.png

     

     

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