Error Messaged before and after Agent responses

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Posted on 14 Apr 2025 06:15:25 by SabuJoseph

Hi all,

My Agent is throwing the below error before and after sending responses on Teams Channel. It works fine on SharePoint site (embedded).

It was working fine until last week. Are there any known issues please?

Agent responds with correct answers though.

Sorry, something unexpected happened. We’re looking into it. Error code: SystemError. Conversation ID: a:1i5h9DKin1YO4hNSJFDouPgkfdDU5CXjGQO0tL_K5KENXx-iIZjFtFJLdozHTdbk7cnOYYW9G1mBGPX35Q6ExCGWcCkEOhstqmguL3MBRHI29LDy9LwRKyIUXUSUGvKOq. Time (UTC): 4/14/2025 6:11:08 AM.

Regards,

Sabu

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Agent.JPG

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w.p 4,373 on 16 Apr 2025 at 08:58:21

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Error Messaged before and after Agent responses

@SabuJoseph

It happened to me today. After a few refreshes, it came back.

It might be due to the upgrade.

Agen - Error

"...system is returning response but after four error."