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6Dear Support Team,
I am writing to request assistance with a sign-in issue I am experiencing with PowerAutomate for Desktop.
I have been using PowerAutomate for Desktop without any problems until recently. When I tried to sign in using my personal account, I encountered an error related to OneDrive. The error message reads: "Related ID: ********************* Access denied."
Due to this error, I am unable to sign in and access my previously created flows. I am very concerned about this situation as I have lost access to important automation tasks.
I understand that I can create the flows from scratch using a different account, but I would prefer to recover my original account and flows if possible. I have searched extensively for similar cases and solutions but have not found any that address my specific issue.
I would be very grateful if you could provide any guidance or assistance.
I have already tried the following troubleshooting steps:
- Restarted my computer.
- Reinstalled PowerAutomate for Desktop.
- Uninstalled PowerAutomate for Desktop and deleted all related files from the AppData folder, then reinstalled.
Unfortunately, none of these steps have resolved the issue.
I have also tried signing in with the same account on a different PC, but I encounter the same error.
Thank you for your time and attention to this matter.
Sincerely,
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