Power Platform Community Forum Thread Details

Hi All,

I am trying to send documents for e-signatures via Adobe Sign.

On the adobe sign website, I am able to send documents and get e-sign. But using the Power Automate, I am stuck with few issues.

1. I am not getting email notification in my outlook mail while sending the document. (But I am able to see the document inside adobe sign website.)

2. I am not getting the signature field for me to sign. (Again, while using the adobe sign website, I am getting the signature field added by default.)

I am using the following actions,

1. Upload a document a get document ID

2. Create an agreement from an uploaded document and send for signature.

I am actually following the exact steps in this video: https://www.youtube.com/watch?v=oP-I-R3mW98&t=1282s

Thanks,

Aswathy

Categories:

General topics

For your #2 issue it could be one of 2 issues:

1. Your PDF needs to use tags to designate where to place the signature field. The following page gives some details on the tags to use. If the tags don't exist, I'm pretty sure the send for signatures will fail, but I don't know.

https://helpx.adobe.com/sign/using/text-tag.html

2. If you are sending the PDF for yourself to sign, Adobe Sign has a known issue where it will send the PDF to yourself as a form filler, and won't prompt you to sign the PDF. This baffled me for many months until Adobe confirmed that if you update the "Send Type" (sendType) parameter to "REGULAR_SEND" , you should receive the PDF as the signer and be able to sign. After Adobe highlighted this, I was able to find the following Adobe community posting on this topic. I'm still waiting on an update from Adobe on what these parameters are used for as I wasn't able to find any documentation on these parameters.

https://community.adobe.com/t5/adobe-acrobat-sign-discussions/fill-not-working-in-adobe-sign/td-p/12572830

For your #1 issue, it is possible one of the above will fix that issue, but if not, I know there is a parameter called "initial emails" (AgreementCreationInfoIdFileStream/emailOption/sendOptions/initEmails) that you can set to "ALL", and perhaps that will get your emails sent...