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Flow to save Email attachment keeps failing

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Posted on by ryans

Hello,

I used the flow template that saves an office365 email and saves it to dropbox but it keeps failing and I cannot determine why. When I try to debug by viewing the failed flow I see that the retrieve email step worked correctly but when I try to view why the create file in dropbox step did not work no error details are retrieved it is just blank.

Any ideas? Is this a known issue?

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barathb on at

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Hi Ryans
Sorry to hear this. To dig deeper into this issue, may I request you to delete the existing dropbox connection and recreate a new one? To do this, go to https://flow.microsoft.com/manage/connections (sign-in), find and delete the dropbox connection. Now recreate the flow/dropbox connection by using the same template. Please let me know if you still face the same problem after following these steps.

Thanks

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Community Power Pla... on at

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Hi Barath,

Just to add to your comment, my Flow worked after reconnecting Dropbox.

However, when I first connected Dropbox, the same thing happened on and off. Sometimes it worked and sometimes it didn't.

I hope there are no further issues but if I do, I will let you know here again.

Thank you,
Peter

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nathanzamprogno 4 on at

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I have a similar/identical issue. My flow captures attachments from an Office365 account to Dropbox. The Flow works and fails with little apparent logic, except for this theory.

On an occasion where the Flow failed, the output contained the following...

{ "status": 409, "message": "File '/office365 mail attachments/hawkesbury council attachments/ATT00001.jpg' already exists. Use the Update operation to update an existing file.\r\n inner exception: Exception of type 'Microsoft.Azure.Connectors.Dropbox.DropboxAdapterException' was thrown.", "source": "127.0.0.1" }

My annotation in red, as perhaps the reason why it failed.

If this is the case, then the question is: How can I edit a flow to ensure that, rather than failing altogether, it saves the attachment with a new filename (eg ATT00001(1).JPG in the above example)

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