Power Platform Community Forum Thread Details

Hi all,

since yesterday around 5 pm run only users started having issue running flow from list button.

The flow panel that you see in the screen open but don't stop loading. After some times the system with some user shows an error that say that the user don't have permission for the environment.

we built all the flows in this environment in the last year and a half and never had problem with run users (they don't have permission obviusly to create flow here).

Does anyone have similar issue?

Categories:

Using flows

HI,

Solution 1: Check Power Automate Service Status

Visit Microsoft Service Health Dashboard: https://admin.microsoft.com/servicestatus

Check Power Platform Admin Center: https://admin.powerplatform.microsoft.com

Look for recent incidents related to Power Automate or Power Platform

Solution 2: Clear Browser Cache and Cookies

Have affected users try:

Clear browser cache completely

Clear cookies for *.microsoft.com and *.office.com

Try incognito/private browsing mode

Try different browsers (Chrome, Edge, Firefox)

Solution 3: Check Environment Permissions

Go to Power Platform Admin Center

Navigate to Environments → Select your environment

Check Security roles for affected users

Verify users still have "Environment Maker" or appropriate roles

Environment-Level Solutions

Solution 4: Re-assign User Permissions

In Power Platform Admin Center:
- Go to your environment
- Select Users → See all
- Find affected users
- Re-assign security roles (remove and add back)

Solution 5: Check DLP Policies

Review Data Loss Prevention policies

Check if any recent policy changes were made

Verify connector classifications haven't changed

Solution 6: Verify Flow Sharing

Check if flows are still shared with run-only users

Re-share flows if necessary:
- Go to flow → Share → Add users again
- Ensure "Run only" permission is selected

Advanced Solutions

Solution 7: Environment Settings Check

Power Platform Admin Center → Your Environment

Settings → Features

Check if any recent changes to:
- Power Automate settings
- Connector restrictions
- Security settings

Solution 8: Connection Refresh

Have flow owners sign into Power Automate

Check all connections in the flows

Refresh/re-authenticate any connections showing warnings

Test the flow after refreshing connections

Solution 9: Create Test Flow

Create a simple test flow (like "Get my profile")

Share with affected users

See if the issue persists with new flows

Emergency Workarounds

Solution 10: Alternative Access Methods

Direct URL access:

https://make.powerautomate.com/environments/[environment-id]/flows/[flow-id]/run

Power Automate mobile app

SharePoint integration (if flows are SharePoint-triggered)

If I have answered your question, please mark it as the preferred solution ✅ . If you like my response, please give it a Thumbs Up 👍.
Regards,
Riyaz

Community site session details

Run only users issue

Solution 1: Check Power Automate Service Status

Solution 2: Clear Browser Cache and Cookies

Solution 3: Check Environment Permissions