Copilot Studio Generative AI responds with Gibberish

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Posted on 8 Jul 2024 20:36:07 by RG-03070402-0

I've built a Copilot Studio GPT using Sharepiont as it's datasource, and it works great in Classic mode. Following instructions similar to this website, https://nanddeepnachanblogs.com/posts/2024-04-06-sp-copilot-studio/, I configured all the authentication, security, app settings and it works fine in Classic mode. Code pops up when you log in, I enter the code, and when I ask it questions it is able to give me answers for things located in Sharepoint.

The challenge I run into is when I turn on Generative AI. As soon as I turn on Generative AI, I get complete nonsensical answers. I've tried specifying to only use the Sharepoint site for answers inside Conversational Boosting, but no matter what questions I ask, it usually wants to give me the Redmond office hours for Microsoft. If I turn it back to classic mode, it works fine. Not sure what I'm missing here but I would really love to get the Generative AI piece working.

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RG-03070402-0 6 on 09 Jul 2024 at 18:20:38

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Copilot Studio Generative AI responds with Gibberish

Where do I disable Default Topics as I don't anything labeled as default topics under Topics?
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Mahesh Chintha 158 on 09 Jul 2024 at 03:46:36

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Copilot Studio Generative AI responds with Gibberish

This seems to a bug in the copilot studio after an UI upgrade. Default topics are getting triggered when ‘Conversional Boosting’ is enabled. Try disabling this feature if you are not using it.
HenryJammes on 08 Jul 2024 at 21:19:04

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Copilot Studio Generative AI responds with Gibberish

This is likely because you're using generative AI to choose what topic to trigger. This is a preview capability that often tries to match the user utterance with an existing topic (e.g. one of the lesson topics here) instead of going to Conversational boosting (for unknown intents)

I would suggest to revert back to "Classic" in the genereative AI settings.

Also, do disable all the Lesson topics, as you likely don't need them