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MS Bookings - Appointment Created Trigger

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Posted on by jerrycoleman

Hello, I have three flows that use the 'MS Bookings Create An Appointment' trigger. One of them is not working, and showing the following error:

Action 'When_a_appointment_is_Created' failed

Error Details: 'The response is not in a JSON format'.

I have tried creating a new flow with just the trigger, followed by 'Send Email' just as a test, and it doesn't work either. The other two flows using the same trigger (but different MS Booking Page) are working without issue. I have also triple checked that I am both administrator of the booking page AND flow.

I'm not sure what I'm missing, thank you in advance for any help!

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ManishSolanki 15,091 Super User 2025 Season 2 on at

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Hi @jerrycoleman

To resolve the issue, please add a new connection in booking connector. For that, pls refer the following steps:
Click on ellipses (...), click on 'Add new connection' menu item:
It will prompt you to sign in to make a new connection.
Once a new connection is created, all the active bookings will be displayed as an option to select in the booking connector:
Select the required booking from the drop down.

If this helps & solves your problem, please remember to give a 👍 and accept my solution as it will help others in the future.

Thanks

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jerrycoleman 4 on at

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Quick and easy. Thank you for this solution!

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cb23 326 on at

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Hello, I have tried adding a new connection but still can't get my bookings trigger to work! Any other suggestions?

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santi_95 77 on at

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Hi, experiencing issues with this Bookings connector. The trigger wont retrieve anything and throw an error. Has anyone been able to get through this?

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