Get Emails V3 Action is failed

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Posted on by Priyanka03

I have the emails with attachment in my shared mailbox but the output it shows as [ ] empty when i ran the flow

If i removed the attachments and tried to re run the flow as well showing the same output [ ]

1) with attachment

2) without attachment

For both it showing the same result. Can someone please help me?

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ScottShearer 25,270 Most Valuable Professional on at

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@Priyanka03

Please see this blog post as I believe it will provide a solution.

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Pstork1 68,707 Most Valuable Professional on at

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I believe the issue is a limitation on the query capabilites built into the action. The following is a quote from the documentation.

Please note that filtering related to these fields: To, Cc, To Or Cc, From, Importance, Fetch Only With Attachments, Subject Filter, is performed using first 250 items in a given mail folder. To avoid that limitation you can use 'Search Query' field.

I think you'll need to create and use the Search Query field instead of the built in fields.

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Priyanka03 on at

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I have only 2 emails in my shared mailbox which i tested with attachment and without but getting the same output.Thanks.

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Priyanka03 on at

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Good Morning!

I really need help to complete my workflow as i already tried in different ways but this action is not working. I sent an email without attachment for checking and the subject filter which i used it. Here the apply to each should work and it should go to No branch as the attachment is failed instead of YES statement . Below is the output.

The apply to each is not going for No statement it always goes to YES. Requesting to help in this scenario to build the flows.
Thanks in advance.

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VictorIvanidze 13,073 on at

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Could you please confirm that both From and Original Email address fields contain the same address?
If so, why did you do that?

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Priyanka03 on at

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i removed from and tried also not working

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VictorIvanidze 13,073 on at

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Are you sure you have selected the Inbox of the shared mailbox, but not your personal one?

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Pstork1 68,707 Most Valuable Professional on at

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Please check the configuration of the Get Emails V3 step to make sure that you've changed the default setting for whether it Fetches unread emails only. By default it is set to filter out any emails that have already been read. I built a sample of your flow and it works fine for me after I make that change.

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Priyanka03 on at

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yes its shared mailbox inbox

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Priyanka03 on at

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should we change the fetch unread message as 'YES' since its shared mailbox accidently the other person can read the emails . How does it work ? thanks in advance

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