Answered

Email returning null for all fields

(0) Share

Report

Posted on by QuinnMyers

Hello,

I'm currently having trouble with the very start of my flow. I am pulling the Subject, Body, Attachment names, and Time Received out with compose but they all just return null values despite existing in the original email. I've also tried HTML to text among other solutions and that threw the same error.

Any help appreciated.

Categories:

Building flows

I have the same question (0)

All responses (6)

Answers (1)

ivan_apps 2,187 Moderator on at

Like (0)

Report

Can you show how you are pulling those value out? Let us know what your condition statement is doing too.

Was this reply helpful? Yes No
QuinnMyers 18 on at

Like (0)

Report

This is the current statement.
It doesn't return a null string when placed inside of an 'apply to all' but then it runs into problems when accessed.

Was this reply helpful? Yes No
ivan_apps 2,187 Moderator on at

Like (0)

Report

Perhaps you may want to retrieve the email after your trigger condition. If you can retrieve it by ID then you should have all the properties available. Otherwise I'd recommend looking at the raw outputs of your trigger to see if you can see the right data in there. Store it as a variable if you need it within the loop.

Was this reply helpful? Yes No
QuinnMyers 18 on at

Like (0)

Report

I've tried pulling the subject and such directly further on but they also appear as null. I'm not sure how to get the raw outputs of the trigger, I've used HTML to text but it also just returns null.

Was this reply helpful? Yes No
QuinnMyers 18 on at

Like (0)

Report

I've also tried initializing it as a variable but it won't allow it inside the for loop or using the output of the for loop and when I get it directly from the outlook output the variable shows a null string too.

Was this reply helpful? Yes No
Verified answer

ivan_apps 2,187 Moderator on at

Like (1)

Report

You would initialize a variable right after the trigger. Then set/append the variable inside the loop and you’ll be able to reference it from anywhere.

Was this reply helpful? Yes No