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Hi
I created instant cloud flow as follow:
1- For a selected message in MS Teams with an adaptive card that collect some user input
2- Get User Profile (V2) to get the User ID of the message sender
3- Create incident ServiceNOW step that use the collected input in the previous steps to create an incident using ServiceNOW connector.
This works fine when i run it myself and i get a new menu option when i click on a message in MS Teams.
Now i want to share my flow with the rest of the IT department. So, i recreated the cloud flow in a dedicated power automate environment and tested sharing the flow with one of my colleague in Run-Only mode after editing the permissions of the above steps to use my connector (Don't want them having access to the ServiceNOW admin access connector) except for the MS Teams connector ('provided by the user' so it can access their teams messages).
After sharing the colleague got an email that i shared the flow with him and he setup his MS Team connector but with no option showing up in the MS Teams message menu to trigger the flow...
Am i doing something wrong? is there is a different way to achieve this? or this is not supported? i tried researching without much luck.
Also i couldn't share this flow with myself from the other environment, not sure if there is a workaround for that.
Appreciate it if someone can help.
I have managed to fix this myself by using a workaround. The workaround was to create a user flow with the first 2 steps of the flow followed by a HTTP POST step that pass those parameters on to a second flow in the other environment that have a "When a HTTP request is received" trigger that receive those parameters and complete the final step of logging the incident in ServiceNow using the admin credentials. This way the users won't have direct access to that connector.