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Changed Machine Account and Now Unattended Mode Issue

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Posted on 28 May 2024 17:16:01 by 21

Hello everyone,

 

My Desktop flows were working in attended and unattended mode on my VM. I was trying to resolve a different issue and updated the Service Account for the PAD machine runtime to my account. I was having connection issues so I reverted back to the default Service Account, but now I can't get my flows to run in Unattended mode.

choffman_1-1716916421548.png

 

 

I tried deleting/creating a new connection. I deleted the old machine and created a new machine. I created a new connection reference in the flow Solution. But the cloud flow will get stuck on the Run Desktop Flow step and nothing appears to be happening.

choffman_0-1716916205699.png

 

 

I also noticed that I can now log into my VM when the Desktop Flows are still running in unattended mode (which I don't think I was able to before), and it looks like the desktop flow was running. The web browser is still open and on the web page I'm feeding in from the Cloud flow.

 

I think when I changed the runtime account it cached somewhere and is allowing this "partial" connection, but I'm not sure what else I can do to fix this besides an uninstall/reinstall. 

 

Any help is appreciated, thank you!

  • Verified answer
    choffman Profile Picture
    21 on 30 May 2024 at 13:40:57
    Re: Changed Machine Account and Now Unattended Mode Issue

    Here's what I did and it's now working:

     

    1. Uninstalled Power Automate Desktop on my VM
    2. Delete all possible files from my Power Automate Desktop folder on VM (some files were still running so I skipped those)
    3. Deleted my Power Automate Desktop Connection References in my Solutions (in cloud portal)
    4. Deleted my Power Automate Desktop Connections (in cloud portal)
    5. Deleted my Power Automate Desktop Machine (in cloud portal)
    6. Reinstalled Power Automate Desktop on my VM
    7. Started Power Automate Desktop on VM and went to Machine setting to set it up on the environment.
    8. Registered my machine on cloud portal, created a new connection, and created new connection references in my solutions.
    9. I then updated the connections in my cloud flows and it is now working. 

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