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Multiple lines of text

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Posted on by DCNehs

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All of my multlines that were set up with plain text stopped working last week. In powerapps it shows as multiple lines and in the actual list itme it shows multiple lines of text, but when sending the email through PowerAutomate it sends as a single line now which wasn't happening before.

Has something changed? Is there something else we can do now?

I've tried using a Rich Text option but i don't like that on the PowerApps form, it allows an end user to change the font color, etc BUT when you save the information, it all gets deleted. It's also a lot of space to take up on the form if it doesn't do what it's offering and will cause confusion.

I was just on the verge of having a few forms and workflows go live, but this is an issue for them since they want the multiple lines of text in the email.

thank you in advance!!!!

Is there any other solution so that it will email multiple

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abm abm 32,865 Most Valuable Professional on at

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Hi @DCNehs

Set the email option "Is HTML" to No.

Thanks

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DCNehs 407 on at

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@abm on the new send email templates, there is no longer a choice to do that unless it was moved somewhere else? I dont see it for normal send email or send email from shared mailbox which is what I'll be using for this particular need.

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abm abm 32,865 Most Valuable Professional on at

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Hi @DCNehs

I was referring to Send email with options but yes you can't use that. Add a compose above the send email, then map the text under compose. Check the run history and see what format it is displaying?

Thanks

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DCNehs 407 on at

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@abm I've never used compose. Do I need to use a formula for that? Sorry, I'm still very new to this.

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abm abm 32,865 Most Valuable Professional on at

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Hi @DCNehs

Search for compose. Map the Power App description text here. Run the flow and check the history expand compose step and see the values.

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DCNehs 407 on at

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@abm ok, here is what happened if i did it correctly. In the email it still came out as a single line of text. In the multiline column in the list it shows correctly with the names on 3 different lines. Not sure how to get the breaks in there.

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abm abm 32,865 Most Valuable Professional on at

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Hi @DCNehs

This is not the flow issue. Email is sending correctly in that format which contains the enter key. Check the below settings in your outlook and uncheck the remove extra line breaks in plain text messages.

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DCNehs 407 on at

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@abm I unchecked and had the same outcome. Multiple lines of text came back as a single line in the email.

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abm abm 32,865 Most Valuable Professional on at

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Hi @DCNehs

I did tried the following way. Yes it was a bit tricky but worked for me. Please follow the below steps:

1. First I set the manual trigger for my testing.

2. Under the compose I have some text with enter keys

3. Intialised a string variable and under the value Press the Enter Key

4. Next compose I did a search and replace of enter key with <br> tag (HTML)

Here is the expression I used.

replace(outputs('Compose'),variables('EnterKey'),'<br>')

5. Under the mail body again I used the string expression to convert the output from the previous step 4

string(outputs('Compose'))

This is my result:

Thanks

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DCNehs 407 on at

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@abm I'll give this a try Monday. Today got a little busy. THANKS!

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