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Power Platform Community / Forums / Power Automate / After free premium tri...
Power Automate
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After free premium trial, I can't use free version or any other feature.

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Posted on by EmirandaAOT 13
My 90 days premium trial expired but I can't go back to even to use the regular Power Automate. Every tab I click shows the same screen, I already clicked on Request license and it says the trial has been extended but it keeps showing the same screen. 
 
 
Any solution for this? At first I thought I had to give it a couple of days but it has not changed. My free flows are still working
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  • Suggested answer
    trice602 Profile Picture
    trice602 16,066 Super User 2026 Season 1 on at
    Hi,
     
    Sorry to hear that.  Here's my four best options I recommend:
     

    1. Verify Your Current License:

      • Go to the Power Automate portal.
      • Click on Settings (gear icon) > View My Licenses.
      • Ensure that you have at least the Power Automate Free license assigned. If not, you might need to assign it.
      • If you have admin access, go to the Microsoft 365 Admin Center > Users > Active Users.
        • Find your account and check under Licenses and Apps to confirm if the Power Automate license is active and showing as extended.

        • Revoke and Reassign License (if admin access is available)

        • Remove the Power Automate Plan 2 license (or trial) and then reassign the standard Power Automate license available in your Microsoft 365 plan.
        • You may need to log out and log back in for changes to take effect.

    2. Clear Browser Cache:

      • Outdated cache can cause display issues. Clear your browser's cache and cookies, then restart the browser.

    3. Use an Incognito/Private Browsing Window:

      • Open an incognito/private browsing window and navigate to the Power Automate portal.
      • Sign in with your Microsoft account to see if the issue persists.

    4. Check for Active Trials:

      • If you've initiated multiple trials or extensions, there might be conflicts. In the Power Automate portal, go to Settings > View My Licenses to see if any trial licenses are still active.
    ------------------------------------------------


    ⭐ If this was helpful, please like and/or mark as a verified answer to help others find this too!


    Always glad to help! 💯💯💯💯💯

    Tom 

    Follow me on LinkedIn - Thomas Rice, PMP | LinkedIn

     


     
  • Verified answer
    EmirandaAOT Profile Picture
    EmirandaAOT 13 on at
    Apparently, it was a bug that lasted several days. Thanks anyway!

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