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Hello,
I'm trying to make a teams chat bot that connects users to members of the help desk via the "Create a chat" function.
I'm able to manually add the help desk users to the chat, but how would I go about adding the person talking to the bot to the same chat?
*Note I am running the flow on the "The user who runs the flow" plan.
I'm also the owner and am currently added to every group chat. Is there a way to avoid this?
Any help/tips would be appreciated.
Hi @JakeC20,
I assume your bot uses authentication? If so, you should have bot.UserId which you can feed into your flow. @Jcook has written a nice blog about this:
You can use that within your flow to lookup the person and use their details for the create a chat action.
Btw, as far as I am the owner will always be added to the chat. I do not think you are able to avoid that in the configuration of that specific action.
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