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"You can't sign in here with a work or school account. Use your personal Microsoft account instead."

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Posted on by mih Microsoft Employee

I am trying to build a flow to save email attachments to OneDrive and using either of the triggers 'When a new email arrives (V2)' or 'When a new email arrives (V3)' I am getting the message from subject at this step 'Sign in to create a connection to OneDrive.'

How could I use my work account as Outlook and OneDrive are both for my work account?

thank you

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Pstork1 68,707 Most Valuable Professional on at

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You are trying to sign into Personal OneDrive. If you are using your work account you should be signing into OneDrive for Business. Regular OneDrive requires a Microsoft Account as opposed to a Work or school account. They are different products and have different actions/connectors.

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rad0517 2 on at

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What do I need to do? I want to sign in to my microsoft personal account but keep getting the message from office 365. where do i sign in so I dont get the following message- You can't sign in here with a personal account. Use your work or school account instead.

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Pstork1 68,707 Most Valuable Professional on at

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First, you need to be aware of which connector you are using. For example 'When a new email arrives (V2)' is for Outlook.com and 'When a new email arrives (V3)' is for Office 365 Outlook. Those are two different mail systems with different addresses. Make sure you are using the trigger that watches the right mailbox.

Similarly, there are two OneDrive connectors. OneDrive and OneDrive for Business. OneDrive for Business will use your work account and OneDrive will use your Microsoft account. Make sure you are using the action from the correct connector.

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