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Power Automate
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Sending Text Messages

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Posted on by

I'm looking for suggestions for the best SMS tool to use within flow.

 

I work in education and would like to explore the use of SMS messaging through Microsoft with parents. We use flow to send emails to parents but text messages can still be a useful form of communication for us as we don't have an email for every parent/carer.

 

I'm looking for cost effectiveness on a bulk scale, within our Management Information System we have the capacity to send up to 22,000 text messages a month on an annual bulk subscription of around £4000 but it's not intelligent enough for what we need and can be far to manual a task to send messages to targeted groups of families.

 

Any suggestions greatly appreciated.

 

Emma

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  • Verified answer
    rsaikrishna Profile Picture
    3,703 on at

    There are multiple connectors available to send SMS messages using Power Automate.

    Here is a blog post:

    https://sharepains.com/2018/12/07/send-an-sms-from-a-flow-in-power-automate/

     

    The above blog covered many aspects including Pricing information. After you visit the blog, you can check actual connectors documentation in Microsoft or respective vendors to see the latest information.

     

    Following connectors are available:

    • Infobip
    • Nexmo
    • Plivo
    • Telesign SMS
    • Twilio

     

    Twilio the connector information:

    https://docs.microsoft.com/en-us/connectors/twilio/

     

    Twilio accepts E.164 Phone Number format. You can check more details at https://www.twilio.com/docs/glossary/what-e164

     

    Also, there are many MS Flow templates which uses Twilio. 

    P1.JPG

     

    Regards

    Krishna Rachakonda

    If this post helps you resolving the issue, can you please mark it as Accepted Solution.

  • rsaikrishna Profile Picture
    3,703 on at

    @Emmaburt26 

     

    May I know if my reply was helpful? If not, do you have any questions.

     

    Regards

    Krishna Rachakonda

    If this post helps you resolving the issue, can you please mark it as Accepted Solution.

     

  • Community Power Platform Member Profile Picture
    on at

    It's been perfect thank you @rsaikrishna, I've reached out to Twilio and am exploring the options at the moment.

     

    many thanks for your help

  • rajar Profile Picture
    2 on at

    for me not working. could you help me?

  • VictorIvanidze Profile Picture
    13,073 on at

    Contact Twilio support.

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