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Good morning, i am trying to set up a form that is essentially a work request e.g "issue: Broken door, Reported by:name of class teacher" what im trying to do is once they have submitted the form another pre filled form is sent to the janitors telling them the details of the request, allowing them to submit the form when the job has been dealt with. So essentially is there a way to send a form, once submitted contents of request auto populate another form that is sent to specific recipients?, i think jotform may be the answer but unfortunately we are limited to forms? thanks in advance for any assistance.
Hi @thebam135 ,
For your scenario, as soon as the service request form (Service Request table/list) is submitted, Power Automate cloud flow should trigger based on the status in the service request item, that flow will create the Item in Tasks (Table or List) with the pre-filled value and the item link should be sent in email for the Janitor, they will open link in the email and change the status to completed once they are done with their task. Again, another cloud flow should be triggered to send email to other recipients.
1. Canvas App for Service Request & Tasks
2. Cloud Flow to send emails based on the event triggers from Service Request & Tasks.
https://docs.microsoft.com/en-us/power-automate/dataverse/create-update-delete-trigger
https://crmtipoftheday.com/1432/create-records-in-power-automate-without-mandatory-fields/
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