Pro-active messages

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Posted on 12 Dec 2019 10:13:37 by Avalaxy

Hi, for most of the bots we build we really need the ability to send pro-active/welcome messages. It looks like this is currently no possible. Can you please build this ASAP and give a rough indication of when it will be available? I think almost every bot will need to be able to do this.

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4LB3r7 on 17 Dec 2019 at 21:27:05

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Re: Pro-active messages

Currently the auto-triggered welcome message is not enabled for web canvas (It is enabled in Teams and Facebook Channel). To be able to trigger the welcome message in web canvas, a hidden event activity need to be sent to the bot by the canvas. The activity type="event" and name="startConversation".

There are some sample code on how to implement in canvas:

https://github.com/microsoft/PowerVirtualAgentsSamples/blob/master/BuildYourOwnCanvasSamples/1.starter-full-bundle/public/index.html#L148

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