Dynamic Popup handling of a App in a Power Automate flow

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Posted on by CU25030706-0

Hey all,

There in a use case in a flow where a desktop app may throw different popups and are not fixed once. The Power automate flow stops as we the bot doesn't the know about these unidentified popups and there is halt of the bot due to this.

Is there a way to handle this using AI or any feature or solution for identifying the unhandled popups and make the self-decision-making kind of flow and handle them while running the bot along simultaneously.

Thanks.

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AI Builder

Power Automate Desktop

Using flows

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frago 226 on at

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Hi @CU25030706-0

PAD is classic RPA. It does exactly what you taught it to do.

If a window appears that it doesn’t recognize, the flow stops. That’s normal.

A few important points from real-world use:

There is no AI feature that can safely handle all random popups
Automatically clicking OK or Yes on unknown dialogs is dangerous. One popup might be an error, another might be “Do you want to delete this record?”.What people actually do in production

Run a small monitoring loop in parallel that checks if a new window appears

Handle known patterns (Error, Update, Warning, specific titles)

If the popup is unknown:

take a screenshot

log the issue

notify a human

stop the flow gracefully

This is a design choice, not a missing feature
PAD is not an autonomous AI agent. It’s deterministic on purpose, so it doesn’t take unsafe actions.

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11manish 1,300 on at

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There is no fully autonomous AI solution yet, but you may achieve robust handling by:

Building a generic popup handler subflow

Using dynamic/wildcard detection

Adding try-catch + retry logic

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