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Published Copilot in Teams (with SharePoin knowledge) SystemError

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Posted on 30 Sep 2024 13:37:14 by 6
Hi,

I have created a custom copilot connected to a couple of sharepoint sites as knowledge. 

The bot works fine in copilo studio. I have also published the bot through Teams, it worked well intitially, but since today i am getting this error:


Sorry, something unexpected happened. We’re looking into it. Error code: SystemError. Conversation ID: a:16xmdGDBwnjvyQIJnihYY_Yj8GEDZzS2VkJVhnd808IBxIy1nfqAc8S4UYnt6gjInJ2y8m0Qgob0HZK71WjARcrNchpX_1JGy_1-6ooPbdGMxtfqiimP0waTLtbBF8CsA. Time (UTC): 9/30/2024 1:33:12 PM.


Does anyone have any experience with this?
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  • JK-01101618-0 Profile Picture
    JK-01101618-0 3 on 01 Oct 2024 at 16:18:39
    Published Copilot in Teams (with SharePoin knowledge) SystemError
    Also experiencing this issue with share point workarounds?
     
  • JM-30091334-0 Profile Picture
    JM-30091334-0 6 on 01 Oct 2024 at 12:45:06
    Published Copilot in Teams (with SharePoin knowledge) SystemError
    I tried the App Copilot in a canvas app but it didn't work for me sadly
  • ShaneMeisnerTH Profile Picture
    ShaneMeisnerTH 175 on 30 Sep 2024 at 19:00:41
    Published Copilot in Teams (with SharePoin knowledge) SystemError
    We have a ticket opened with Microsoft regarding this issue. 
    We were able to duplicate the issue with them and provide logs.
     
    We have found that if you add the Copilot to a Canvas App, it functions correctly and that is our work around for now.

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