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Power Platform Community / Forums / Power Automate / Failed to process work...
Power Automate
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Failed to process work queue after 'Block unmanaged customizations in Dataverse' is turned on

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Posted on by 45

I'm trying to give my users read-only access to flows so I tried turning 'Block unmanaged customizations in Dataverse' on in my pre-production environment. However I found this fails my flows using the work queue feature; they fail at the "Process Work Queue Items" step, saying "Request to XRM API failed with server error: 'Message: {\"errorCode\":\"InternalServerError\",\"message\":\"Fail to update work queue item xxxxxxx to Processing because: This environment doesn't allow unmanaged customizations. This was a choice made by your admin, and certain actions won't be available or will be view only. Learn more: https://go.microsoft.com/fwlink/?linkid=2251006. ...bla bla"

 

This can easily be reproduced by exporting a solution consists of a work queue and a desktop flow using that queue as a managed solution, then import this solution to an environment with 'Block unmanaged customizations in Dataverse' is turned on. Anyone has a solution for this?

CA_RSP_1-1716185753939.png

 

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I have the same question (2)
  • Suggested answer
    TPoszytek Profile Picture
    44 on at
     
    "If you must use one of the below apps or features (Work Queues) in an environment where block unmanaged customizations is enabled, we recommend you disable the setting."
     
     
    Regards,
    Tomasz

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