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Power Platform Community / Forums / Power Automate / Post my email Id chnag...
Power Automate
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Post my email Id chnaged from .ext to .seil now the power automate of that form is not working

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After my Mail ID got changed it seems the Power diagnostic access has broken may be due to my access to MS form which might have to change according to my mail id on the owner side .

{"statusCode":401,"headers":{"x-ms-failure-cause":"apihub-token-exchange","x-ms-apihub-obo":"false","x-ms-apihub-cached-response":"false","Date":"Thu, 02 Apr 2026 06:24:32 GMT","Content-Length":"1072","Content-Type":"application/json"},"body":{"status":401,"source":"https://europe-002.token.azure-apim.net:443/tokens/europe-002/default-254ba93e-1f6f-48f3-90e6-e2766… from token exchange: Runtime call was blocked because connection has error status: Enabled| Error, and microsoftforms is in the block list. Connection errors: [ParameterName: token, Error: Code: Unauthorized, Message: 'Failed to refresh access token for service: aadcertificate. Correlation Id=8b8e2eee-3365-4e5b-82c0-a6ce6e66cc34, UTC TimeStamp=4/2/2026 6:24:32 AM, Error: Failed to acquire token from AAD: {\"error\":\"invalid_grant\",\"error_description\":\"AADSTS135010: UserPrincipal doesn't have the key ID configured. Trace ID: ee7e1444-c0a4-42da-be76-9c6558850300 Correlation ID: ddf7c25c-a892-4cfb-a0c2-763fbc78a76c Timestamp: 2026-04-02 06:24:32Z\",\"error_codes\":[135010],\"timestamp\":\"2026-04-02 06:24:32Z\",\"trace_id\":\"ee7e1444-c0a4-42da-be76-9c6558850300\",\"correlation_id\":\"ddf7c25c-a892-4cfb-a0c2-763fbc78a76c\"}']"}}

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    MS.Ragavendar Profile Picture
    6,306 Super User 2026 Season 1 on at
     
    When an email address changes (e.g., from .ext to .sell), Power Automate flows, especially those connected to Microsoft Forms, frequently break because the connection, trigger, or action still references the old, invalid email address..
     
    To fix a broken connection in Power Automate, navigate to Data > Connections in the left menu, locate the connection with a "Fix connection" status, and click it to re-authenticate with your credentials.
     
     
     
    ✅If this helped, please Accept as Solution to help others ❤️ A Like is appreciated 🏷️ Tag @MS.Ragavendar for follow-ups.

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