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connector action prompts user (C2) connections must use Azure Active Directory authentication

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Posted on by JL-12070817-0

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I tried to I tried to make a connection to ServiceNow in Copilot Studio, the component prompts "User (C2) connections must use Azure Active Directory authentication" and doesn't allow me to move on, anyone has hints?

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BM-03070103-0 2 on at

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connector action prompts user (C2) connections must use Azure Active Directory authentication

I am having the same issue with Zendesk. I understand it is to do with authentication for the Power Flow Action. Does anyone have documentation on how to set up the authentication for the Power Flow?
adilei on at

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connector action prompts user (C2) connections must use Azure Active Directory authentication

If your connection is configured with end-user authentication, end-users need to be authenticated with Entra. Do you need end-user or maker authentication?

Configure end-user authentication for actions - Microsoft Copilot Studio | Microsoft Learn

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