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Power Platform Community / Forums / Power Automate / AI builder token issue
Power Automate
Suggested Answer

AI builder token issue

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Posted on by 6
No Copilot Credit or AI Builder credit capacity in this environment: You have no Copilot Credit or AI Builder credit capacity in this environment. Environment admin needs to allocate Copilot Credit or AI Builder credits to this environment. (Unallocated tenant level AI Builder credits are blocked by admin)
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  • Suggested answer
    PowerDeveloperTP Profile Picture
    468 on at
     
    You will have allocate AI credits to your environment in order to use AI features. This can be done from Power platform admin center.
     
    Go to Power Platform admin center admin.powerplatform.microsoft.com → Billing → Licenses or Capacity to see total AI Builder credits.
    Then Resources → Add-ons → AI Builder to view allocated credits per environment and remaining balance.
    Download the consumption report from AI Builder section to see usage details by flow/action.
     
    Thank you.
    Like my answer? - Hit that Thumbs Up. Resolved the Issue? - Hit Accept as Solution.
    This helps others find solutions to future issues!
  • CU11031044-1 Profile Picture
    6 on at
    Without AI builder with standard license shall i summarize the content i have into 100 words
  • Suggested answer
    Valantis Profile Picture
    4,895 on at
     
    You cannot use AI Builder features (including summarization) without credits. Standard licenses don’t include AI Builder capacity anymore. To summarize text without AI Builder, you’d need an alternative approach (e.g., manual summarization or external tools), as the platform will block AI Builder actions.
     

    Docs:

     
     

     

    Best regards,

    Valantis

     

    ✅ If this helped solve your issue, please Accept as Solution so others can find it quickly.

    ❤️ If it didn’t fully solve it but was still useful, please click “Yes” on “Was this reply helpful?” or leave a Like :).

    🏷️ For follow-ups  @Valantis.

    📝 https://valantisond365.com/

     

  • Suggested answer
    deepakmehta13a Profile Picture
    322 on at

    Hi,

    If you don’t have AI Builder or Copilot Credits allocated to the environment, then AI features like summarization using AI Builder or “Run a prompt” won’t work, which is why you’re seeing that error.

    However, to your question — yes, you can still summarize content without AI Builder, but not directly using built-in AI actions in Power Automate.

    A few options you could consider:

    • Use an external API (like OpenAI / ChatGPT API) via an HTTP action (this would require a premium connector)

    • Implement a basic workaround (like truncating text or simple logic), but that won’t be true AI-based summarization

    Also, one important point based on similar scenarios I’ve worked on:

    Even if you see Copilot credit consumption in monitoring, it does not necessarily mean billing is happening. If the usage is under Non-billed Copilot Credits, then:

    • No cost is being incurred

    • It is part of Microsoft’s included / transitional credits (AI Builder → Copilot Credits transition)

    • Billing only starts when PAYG or prepaid capacity is enabled

    So in your case:

    • If no credits are allocated → AI actions will not run

    • If credits are available (even non-billed) → they can be used without cost for now

    If you need summarization without AI Builder, using an external API would be the most practical approach.

    Hope this helps.

    If this helps resolve your issue, please consider marking the response as Verified so it can help others facing a similar scenario.

    If you found this helpful, you can also click “Yes” on “Was this reply helpful?” or give it a Like.

  • Valantis Profile Picture
    4,895 on at

    Hi @CU11031044-1 ,

    Just wanted to check in and see if everything is working now. If you still need any help, feel free to let me know.

    Also, if the issue is resolved, it would be great if you could mark the answer as solved so others with the same question can find it easily.

     

    Thanks and have a great day!

     

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