Skip to main content

Notifications

Calling Actions from Copilot Studio
Suggested answer

Copilot responding twice to a single prompt

Posted on by 2
I have created a Topic in Copilot studio that calls a Flow to retrieve Sales Order data. It produces an Adaptive Card to display the output data from my Flow. 
 
This is all working fine, but as soon as the adaptive card is posted in the chat window the Copilot responds to the user yet again. What's particularly odd is that the second response comes through as a generated response, rather than the Adaptive Card. I did previously have "Respond to user after action" set to "AI dynamically creates a response" but that has since been unchecked. I've also unchecked "allow copilot to run this action."
 
Here are some screenshots of what's occurring:
 
 
 
I've also turned off Conversational boosting to confirm that it wasn't responsible for the second response. 
 
Any ideas as to what's going on would be greatly appreciated! 
Categories:
  • Suggested answer
    armaninoalex Profile Picture
    armaninoalex 2 on at
    Copilot responding twice to a single prompt
    This duplicate message issue ended up resolving itself over the weekend. I suspect there was some form of caching going on which was simultaneously calling for the adaptive card and generated text responses. 

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

September 2024 Newsletter…

September 2024 Community Newsletter…

Community Update Sept 16…

Power Platform Community Update…

Welcome to the new Power Platform Community!…

We are excited to announce our new Copilot Cookbook Gallery in the Community…

Leaderboard

#1
WarrenBelz Profile Picture

WarrenBelz 141,122

#2
RandyHayes Profile Picture

RandyHayes 76,308

#3
Pstork1 Profile Picture

Pstork1 63,414

Leaderboard

Featured topics