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Power Platform Community / Forums / Power Automate / Some users facing an i...
Power Automate
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Some users facing an issue running a specific flow

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Posted on by 94

Hi everyone,

We recently started facing an inconsistent licensing issue with one of our production flows, and I’m trying to understand why it is affecting some users but not others.

The Setup:
We have a solution involving Power Apps, Azure Key Vault, and Microsoft Lists.

  1. The Trigger: We have a "Get User Password" button in a Microsoft List (triggered via column formatting/Instant Flow).

  2. The Flow Logic: When an IT employee clicks the button, the flow triggers an HTTP request to Azure Key Vault to retrieve and decrypt a password, then updates the list item to reveal it.

The Licensing Configuration:

  • Service Account: The account that owns the flow has a Power Automate Premium license.

  • Run-Only Users: All IT users are added to the "Run-Only Users" list for this flow. 

  • End Users: The IT employees themselves only have standard Office 365 E3 or E5 licenses.

The Issue:
Recently, some users (including me) have started receiving a licensing error when clicking the button, while others can still run the exact same flow successfully.

The Error:

Error: Flow could not be activated because you need a Power Automate Premium license or other license that includes premium connectors to save this flow with connection: 'Http'.

The Confusion:
Since the Service Account has a Premium license and the Run-Only users are set to use that account's connection, we expected this to work. Why are some users getting prompted for a license while others are not? 

Any insights would be appreciated.

Thanks!

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I have the same question (0)
  • Power Platform 1919 Profile Picture
    2,172 on at
    Hi @Talko,

    did you check this ?
     
     
    change the connection from "Provided by run-only user" to use your connection (service account connection)

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