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Session Id : k24Wo2YPXU4usH2fnfq9YP
Power Platform Community / Forums / Power Automate - General Discussion / Action Get_item failed
Power Automate - General Discussion
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Action Get_item failed

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Posted on 14 Mar 2025 19:27:43 by CU14031921-0
 
"Error from token exchange: Runtime call was blocked because connection has error status: Enabled Error, and SharePoint online is in the block list. Connection errors: [ParameterName: token, Error: Code: Unauthorized, Message: 'Failed to refresh access token for service:
 
sharepointonlinecertificatev2. Correlation Id=6300c3a3-ffb1-456c-ac47-9c83714173fe, UTC TimeStamp 3/13/2025 10:55:20 AM, Error: Failed to acquire token from AAD:
 
["error":"invalid_grant","error_description":"AADSTS700003: Device object was not found in the tenant *db1e96a8-a3da-442a-930b-235cac24cd5c' directory. Trace ID: 7dd5d298-c9a5-4f23-aded-39c3ad9a0b00 Correlation ID: 47c2d0db-7b1c-4358-6727-b90d4c412f3b Timestamp: 2025-03-13
 
10:55:20Z", "error_codes":[700003], "timestamp":"2025-03-13 10:55:20Z","trace_id":"7dd5d298-c9a5-4f23-aded-39c3ad9a0b00", "correlation_id":"47c2d0db-7b1c-4358-6727-
 
b90d4c412f3b","error_uri":"https://login.windows.net/error? code=700003","suberror":"device_authentication_failed"}"]"
 
How to fix this error, please someone guide on this.
 
Categories:
Process Advisor
IMG20250314201937...
  • Suggested answer
    SD-14031445-0 Profile Picture
    SD-14031445-0 2 on 15 Mar 2025 at 13:57:49
    Action Get_item failed
     
    This flow triggers when the user provides necessary details in the canvas app and then click "submit" button. Then the Get item action retrieves the data from Sharepoint.
     
    I have recreated this connection, but not fixed.

    This flow was working well without any error for most of the request, but some request it fails. not sure what was the reason, the requests which made after this failed(817-id) flow were succeeded.
     
    can someone please assist me on this issue?
  • Michael E. Gernaey Profile Picture
    Michael E. Gernaey 36,281 Super User 2025 Season 1 on 14 Mar 2025 at 20:21:48
    Action Get_item failed
    Is this error all the time? for every user?
     
    It gives hints at several things and yet sometimes that's nothing.
     
    1. Have you verified that the connection itself is working?
    2. Have you verified that there are no DLP policies in place to block its use?
    3. How is this flow triggered?
    4. What are the run time permissions / configuration on the flow itself?
     
    Have you tried re-creating a new Connection.
     
    Have you tried creating another flow to see if the same thing happens?

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