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Barcode Reader not working on latest Android version

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Posted on by ChaoticBee

Hi all, I'm having trouble with the barcode reader component. It doesn't scan any barcodes on my device but seems to work, admittedly very slowly on an older device.

I'm testing it on a Pixel 10 with Android 17.

I have tried all the settings to make it work but none seems to have an impact. Things I've tried so far

Setting the barcode type from Automatic to the specific one I'm looking for.
Setting the quality to low
Tried all the scanning types
I've given Power Apps all the permission it can have
Tried old and new Authoring versions

I also tried importing the older barcode scanner which I remember working well in the past but that has been blocked.

Any suggestions are welcome
Thanks

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Building Power Apps

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11manish 3,849 Super User 2026 Season 2 on at

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Given that the Barcode Reader works on another device but not on the Pixel 10, and that you've already ruled out configuration settings, this is more indicative of a device or platform compatibility issue than an issue with your app. If the behavior is reproducible in a new blank app, it provides strong evidence that the problem lies within the Power Apps mobile client or its interaction with the Pixel 10/Android 17 camera framework, and it would be appropriate to report it to Microsoft for further investigation.

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ChaoticBee 45 on at

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Hi @11manish
I did all the testing in a blank app after I couldn't resolve the issue, so it has been tested on a new blank app with just 5 barcode reader components to test each config.
I'm not sure how to report this to Microsoft, would I have to first report it to the internal IT team, and they can raise an issue with them via the admin center?

I'll leave your comment as a suggested answer and if there's no other suggestions or Microsoft confirms the issue then I'll mark it as answered.

UPDATE
Spoke with MS Support and they confirmed that it is a known issue but didn't have an ETA on fixing it yet.

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TK-17101540-0 4 on at

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This may be related directly to the recent PowerApps release. Because we have two other July threads in this forum about iPad barcode reader control problems!!

Can also confirm we have the SAME problem in our organization. But we believe this is a PowerApps issue that was introduced in a recent build. iPadOS 18, 25, 26 all suffering same problem.

We are locked into a max app version of 3.26073.7. We tried to adjust the authoring version of the app that uses the Barcode Reader control, but no use. The PowerApps version does not change.

I have tried the other settings you mentioned as well........

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