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Import/export topics

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Posted on by Community Power Pla...

I assume the Power Virtual Agent builds on a knowledge base in the background and probably QnA Maker which means we should be able to import/export the knowledge base.

I can't find any such option currently, can anyone confirm whether it's already possible or when it might be coming?

Building a new knowledge base might be short-term fun but to properly test it I'd need to import existing knowledge base(s).

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Topic creation & management

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Emma_Archer on at

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Hi Thomas - Yes for you’ll be able to point your PVA bot at 1 or more URLs and pull in question / answer pairs as suggestions, and you can then decide which ones you want to “promote” into topics within PVA. This will be available for GA 12/2.

In terms of doing an import / export of an entire bot that is a feature on roadmap but will follow post GA. The other variant of that being able to import /export a specific set of topics will also follow post GA.

Thanks
Emma

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nicodejong 4 on at

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@Emma_Archer Is that global GA on Dec 2 2019 (or 12 feb 2020)? Is it already known under which licence that will fall?

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Emma_Archer on at

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Whoops yes the date in Dec 2nd 2019. For you other question I'll need to come back to you.

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KLXN 4 on at

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Has this been released yesterday? Is there any documentation available for how to implement the connection between QnA Maker and PVA?

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Expecho 3 on at

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Would love to know as well. We have an existing QnA maker Knowledge Base and would like to reuse it in our Virtual Agent

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antwhite 2 on at

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Ditto others re connecting to QnA.

Also, will PVA itself be able to make QnA bots at some point?

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Ashish2012 478 on at

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Hi,
Not sure about Q&A maker, As Azure already have same kind of service for Bot.
https://docs.microsoft.com/en-us/azure/cognitive-services/qnamaker/tutorials/create-qna-bot

But, Yeah If you think a strong case. I would suggest to submit this as an Idea.

Thank

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