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Power Platform Community / Forums / Power Apps / Needing help with Esta...
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Needing help with Establishing Connections

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Hi,

 

I am a new Power Apps user. I am trying to establish a connection to two Dynamics CRM 365 Online accounts. My goal is to move data from one to another. I have no problem establishing a connection to the account I am logged into. When I try to establish a connection the OTHER account however, this effort fails. A connection is created, but I get a "fix connection" flag. When I try to provide the creds for the proper account, again, this effort fails. It defaults to the account I am already logged into. It is critical to my effort to be able to see BOTH Dynamics Accounts. Any suggestions are welcome. 

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  • v-xida-msft Profile Picture
    on at

    Hi @wildcardtwosix,

    Could you please share more details about your issue?

    I have made a test on my side, and don't have the issue that you mentioned. The screenshot as below:2.JPG

    The "Fix connection" flag seems to tell that there is something wrong with the connection to your Dynamics 365 Entity.

    Please check if you have provided a proper account/credentials to create a connection to your Dynamics 365 Entity.

    Also make sure that the account (related to the issue) you used to create a connection to Dynamics 365 Entity has one Dynamics 365 Instance already. 

    Please take a try to clear cache of your browser, and create a connection to your Dynamics 365 Entity again, check if the issue is solved.

    More details about creating a connection within PowerApps, please check the following article:

    https://docs.microsoft.com/en-us/powerapps/maker/canvas-apps/add-manage-connections#create-a-new-connection

     

    Best regards,

    Kris

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