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Is there way I can log the user conversation and sent it on email.

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Hi, I'm working on a bot to help with IT support troubleshooting. I want to log the conversation and send it via email if the troubleshooting steps provided by the bot don't resolve the issue. I need specific details in the log, such as the employee's name, employee ID, email, and the troubleshooting steps provided by the bot.
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    Artur Stepniak Profile Picture
    Artur Stepniak 1,359 on at
    Is there way I can log the user conversation and sent it on email.
    Hello,
     
    you can capture all conversation logs by using Application Insights, there's no other way to do it currently. See docs: https://learn.microsoft.com/en-us/microsoft-copilot-studio/advanced-bot-framework-composer-capture-telemetry?tabs=webApp
     
    In case of any other questions, let me know. If the answer helped you, mark it, so that others can benefit from it.
     
    Best regards,
     
    Artur Stepniak
    Interested in GenAI? Visit my site!

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