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Power Platform Community / Forums / Copilot Studio - General / Chat bot logo
Copilot Studio - General
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Chat bot logo

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Posted on 1 Jun 2022 05:19:13 by Paul_M 260

Hi team,

I am getting the below issue with Chat bot logo.

Production environment:

p_doc_0-1654060385025.png

Test environment:

p_doc_1-1654060412031.png

 

I am not sure what the problem is, the logo image is as per the defined specification.

Any help is appreciated, thank you.

  • ragavanrajan Profile Picture
    ragavanrajan 7,036 Most Valuable Professional on 03 Jun 2022 at 02:42:01
    Re: Chat bot logo

    Possibly have a look at the manifest.json @p_doc . It should help. 

  • Paul_M Profile Picture
    Paul_M 260 on 03 Jun 2022 at 02:39:01
    Re: Chat bot logo

    Hi @ragavanrajan ,

    Thank you for your reply.

    The issue is fixed, the refresh did not work but changing the icon multiple times worked.

    I believe it is an Microsoft teams update issue, when they changed from circle border to a hexagon border.

    Now I am getting the Icon issue in the teams sidebar:

    p_doc_0-1654223851635.png

    By any chance do you know how to fix this?

     

  • ragavanrajan Profile Picture
    ragavanrajan 7,036 Most Valuable Professional on 01 Jun 2022 at 05:27:05
    Re: Chat bot logo

    hi @p_doc 

     

    Please try ctrl + F5 together. 

     


    Hope it helps. 
    ------------

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