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Power Platform Community / Forums / Power Apps / Help Needed - BitLocke...
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Help Needed - BitLocker Critical Error on Intel Core i5 vPro

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Hi All

I'm in need of urgent assistance with a critical error I've encountered on my system, specifically related to BitLocker and my Intel Core i5 vPro setup. The issue involves an error code, and I'm hoping someone here might have some insights or solutions.

 

Error Code: 0x000000EA (BitLocker-related)

Symptoms:

  • BitLocker critical error occurring during system startup.
  • System prompts for the recovery key each time, even though it was not triggered intentionally.
  • Occasional system freezes and performance slowdowns after the error.

Attempts to Resolve:

  • Checked and verified the BitLocker recovery key - it matches the one provided during encryption.
  • Attempted to suspend and resume BitLocker to troubleshoot, but the error persists.
  • Updated Intel Core i5 vPro firmware and drivers to the latest versions.
  • Ensured Windows updates and BitLocker updates are current.

Thank you in Advance

I have the same question (0)
  • BDallas Profile Picture
    74 on at

    @devinmarco The error can occur for various reasons, such as hardware issues, driver conflicts, or firmware problems.  This video should be helpful for you: https://www.youtube.com/watch?v=AoTuTvQwMZE


    Read More:     https://support.microsoft.com/en-us/topic/error-message-when-you-try-to-run-the-bitlocker-drive-encryption-program-cannot-run-39e3c3f5-4f5f-242c-504a-ee55e5015eee 

     

    Please click Accept as solution if my post helped you solve your issue. This will help others find it more readily. It also closes the item. If the content was helpful in other ways, please consider giving it a Thumbs Up.
     
    Best Regards,
    Dallas.

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