Announcements
My company has switched to doing work in Teams so I created a chatbot to help with requests. However, I don't see the ability to change the auto-generated beginning message when they open the chatbot. Below is what it is showing and none of that applies really. I would like to change it to simply tell them what to type to get started with their request. Any ideas? This may be a restriction with our version but not sure...
Hi @MCBates88,
That text is coming from conversation path of the out of the box system topic Greeting. You can change the text in the message actions.
https://docs.microsoft.com/en-us/power-virtual-agents/authoring-create-edit-topics
1. Go to the Greeting Topic, click Go to authoring canvas
2. Scroll to the three message actions and adjust the text to whatever you want it to be.
Thank you! I knew it had to be somewhere but didn't even think about the other topics already there. 🙂
Under review
Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.
Congratulations to our 2026 Super Users!
Congratulations to our 2025 community superstars!
These are the community rock stars!
Stay up to date on forum activity by subscribing.
Valantis 796
Vish WR 335
Haque 278
