PVA Chatbot Unresponsive in MS Teams

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Posted on 20 Jun 2023 18:31:03 by Community Power Pla...

Hi team,

I've created a chatbot that works fine when testing and the demo website.

However, when I add to MS teams it's incredibly unresponsive. Sometimes it will be fine and then it starts ignoring messages. Some of the bots I've tried to create will get added to MS Teams but then never respond to my chat prompts.

I've tried removing and adding back into Teams multiple times, but it hasn't seem to have improved.

Is there anything I can do about this? Perhaps PVA + Teams just isn't ready for the prime time yet?

Thanks!

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Pstork1 68,145 Most Valuable Professional on 20 Jun 2023 at 22:13:14

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Re: PVA Chatbot Unresponsive in MS Teams

Here's a site with the rate limits for PVA in Teams Rate limits for chatbots - Power Virtual Agents | Microsoft Learn

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Community Power Pla... on 20 Jun 2023 at 20:59:21

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Re: PVA Chatbot Unresponsive in MS Teams

Hi - I'm adding as a direct chat to the bot which has also appears in the left pane. I am wondering if it's due to some daily session limit.

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Pstork1 68,145 Most Valuable Professional on 20 Jun 2023 at 20:38:54

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Re: PVA Chatbot Unresponsive in MS Teams

How are you adding the chatbot to Teams? In my experience the only reliable place is to add it to the Left sidebar. It doesn't work well when added to the Channel chat or a Tab.

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