Starting a bot theme without entering a trigger

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Posted on by golenya_ap

There is a bot theme containing a start menu.

It is necessary that when the bot is opened, the user is immediately given this menu. I.e. this topic has started.

Is it possible to do this without specifying a trigger?

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CU22081450-0 Most Valuable Professional on at

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Hi @golenya_ap ,

Let me explain a little bit the two scenarios that we have:

You can customize the initial message/interaction using the documentation below:

1- PVA for Web

Automatically start a chatbot conversation - Power Virtual Agents | Microsoft Docs

2- PVA for Teams

Automatically start a chatbot conversation in Microsoft Teams - Power Virtual Agents | Microsoft Docs

You can modify the Greeting topic, and suggest a menu to the user using the Entities.

Let me know if you need anything else.

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golenya_ap 39 on at

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Thank you for your reply.
But to activate the greeting theme, it is still necessary for the user to write the phrase trigger in the chat.
Is it possible to somehow bypass the input of the trigger phrase?

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CU22081450-0 Most Valuable Professional on at

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@golenya_ap ,

The documentation that I sent above, it's showing the way to start automatically the conversation.

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golenya_ap 39 on at

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Maybe I don't understand you, maybe you don't understand me.
But to start a topic, you still need to enter a phrase. There is no autostart.
Or maybe I'm missing something?

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CU22081450-0 Most Valuable Professional on at

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@golenya_ap ,

Yes, there is. 😄

You can use the documentation below to autostart the conversation (Automatically start the conversation):

1- PVA for Web

Automatically start a chatbot conversation - Power Virtual Agents | Microsoft Docs

2- PVA for Teams

Automatically start a chatbot conversation in Microsoft Teams - Power Virtual Agents | Microsoft Doc...

A known limitation within the PVA for Teams is that you start only once, after that, it's needed an entry from the user. But for the Web, we have no limitation there.

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zafarshamsi 85 on at

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Dear Team, please guide how can I make my power virtual agent flows trigger less. mean bot always get ready like chatgpt or Bing AI.

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Sakis 26 on at

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Hi,

With the latest update of the PVA you have this option.

Once you create your bot then you have a System Trigger which is called "On Conversation Start", then you can add new nodes to build the scenarios you need.

I hope this helps 🙂

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