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Unexpected error occurred. Diagnostic Trace Id: 0HMBGSJKGP22L:00000001

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Posted on by VishalWankhede2

I am getting this error in "Suggested Topic" section. Not only me but my team mates are also getting Same error.
I tried to clear the cache but still same error persists. Screenshot (19).png

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Expiscornovus 33,195 Most Valuable Professional on at

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Hi @VishalWankhede2,

Strange issue, I am unable to reproduce it in my dev tenant.

Maybe you can raise a ticket with the Microsoft support team: https://powervirtualagents.microsoft.com/en-us/support

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Expiscornovus 33,195 Most Valuable Professional on at

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Hi @VishalWankhede2,

I stand corrected, I am able to reproduce it on my dev tenant after adding an online resource (Get topic suggestions from online content - Power Virtual Agents | Microsoft Docs) to my Power Virtual Agent as a suggested topic.

I am getting an internal server 500 error on the GET requests of the https://powerva.microsoft.com/api/botmanagement/v1/topicsuggestion/web/suggestions

{ "ErrorCode": 7509, "ErrorMessage": "Unexpected error occurred.", "DiagnosticsMessage": null, "ErrorInfo": null }

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VishalWankhede2 14 on at

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I have raised a ticket.
Waiting for their reply

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sb21 8 on at

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@VishalWankhede2 @Expiscornovus , just to replicate in another browser, I changed from Chrome to Edge but the exact same error in JS.

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Expiscornovus 33,195 Most Valuable Professional on at

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Hi @VishalWankhede2 & @sb21,

It looks like something is fixed. In my environment the suggestions are shown again.

Can you test in your environments if it works again?

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