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Power Platform Community / Forums / Copilot Studio / Does PVA trial work af...
Copilot Studio
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Does PVA trial work after 60 days for this scenario?

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Posted on by 403

Hi, everyone.
I have created a chatbot using Power virtual agents trial.
Chatbot connects with OpenAI API and basically its a gpt3 chatbot.

https://www.linkedin.com/pulse/connecting-openai-power-virtual-agent-part-2-keeping-r%C3%A9mi-dyon/
Also, I deployed the chatbot in teams, and want to know whether the deployed chatbot in teams will work after the PVA trial gets expired?

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  • Verified answer
    Pstork1 Profile Picture
    69,205 Most Valuable Professional on at

    Deploying the bot to Teams isn't the same as building it using the Teams PVA client. So the answer should be no it won't continue to work because you will no longer have a valid license. But if you build the bot inside Teams using the PVA client in Teams then it will be covered by the Teams license and will continue to work.

  • Jupyter123 Profile Picture
    403 on at

    hey thanks for the reply @Pstork1 .
    So, if i use the teams inbuilt PVA client then it will be under teams license right?

    Jupyter123_0-1678249212171.png

    pls check the above image, is that the one you're saying?

  • Pstork1 Profile Picture
    69,205 Most Valuable Professional on at

    Yes, the Teams license covers bots built inside Teams.  There are some limitations when using Dataverse inside Teams but most of the functionality is there.

  • Jupyter123 Profile Picture
    403 on at

    Hey @Pstork1 ,

    It has been 60 days since I started using the bot in Teams, but it's still working even though I haven't extended the trial. Also, I made some changes to the PVA flow, but they are not reflecting in Teams.
    Why's that?

  • Pstork1 Profile Picture
    69,205 Most Valuable Professional on at

    If you make changes to the flow you need to remove the flow from the bot, add it back in and publish the changes. Otherwise the bot doesn't know that the flow is different. 

     

    If you made the bot in the client inside Teams it will continue to work. If you made it in the web client it should stop working. There's no guarantee that it will stop, but its not covered by your trial license anymore.

  • aanchalvazir Profile Picture
    2 on at

    @Pstork1 could you please elaborate what you mean by "valid license"? Which license is exactly needed in this case? In the following article, I read the 2 kinds of licenses that are available, but for my entire organization to operate a bot in Teams that I have deployed in PVA, is the "tenant license" of PVA needed? If so, is there a free/unpaid license available?
    https://learn.microsoft.com/en-us/power-virtual-agents/requirements-licensing?tabs=web

  • Pstork1 Profile Picture
    69,205 Most Valuable Professional on at

    First, It depends on whether you created the bot in the PVA web designer or in the PVA client inside Teams. If you used the client inside Teams then the Teams license is all you need.  If you use the PVA web client then you need a per user license (or trial) to develop the bot and a Tenant license to cover everyone using the bot.  Once the bot is developed and deployed you no longer need the per user license until you want to make changes to the bot.

     

    If the only place you are going to deploy the bot is Teams then I recommend using the Teams PVA client. It will save you having to worry about extra licensing.

  • Jupyter123 Profile Picture
    403 on at

    @Pstork1 , Hi, I have a question.

    In Teams, when I use the PVA Client to create a chatbot, it defaults to a canvas bot. However, if I create a chatbot using the PVA Web interface, it defaults to a production mode bot.

    So, my question is, if I create a production bot in PVA Web and then go back to the Teams PVA Client to add all the necessary functionalities, will the license cover it in Teams?

  • Pstork1 Profile Picture
    69,205 Most Valuable Professional on at

    To the best of my knowledge if you start the bot in PVA Web then there is no way to actually switch it fully to the PVA Client in Teams.  It will have features that Teams doesn't support.  So no, I don't think you can start a bot in PVA Web and then convert it to the Teams license.

  • MattJimison Profile Picture
    579 Most Valuable Professional on at

    @Pstork1 if the PVA Premium bot doesn't actually use any premium features, you can export it as a solution and import it in PowerApps for Teams to convert it to a PVA Teams bot (I've done this several times at my business for users who didn't realize they didn't need PVA Premium). There would be a catch, though, since PVA Teams doesn't utilize the Unified canvas, so newer PVA Premium bots couldn't be imported.

     

    Regarding the trial license, you are prompted with the option of extending the trial at its conclusion, but there's no documentation on how many times a trial can be extended, so I'd definitely work towards getting licenses or moving it to PVA Teams. Note that the developer licenses for PVA Premium come at no charge; what you're paying for is the number of monthly sessions. However, even though the licenses have a $0 SKU, they still need to be procured.

     


    Find this post helpful? Please mark it as the solution and/or provide kudos so that it will help others in the future.

    Cheers,
    Matt

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