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PVA isnt that popular so hard to read some guides. but i want to create a helpdesk bot in which the bot asks some questions, like PC name and stating their problem. so once they are done it sends a mail to the helpdesk mail and the user also recieving one as confirmation.
Hope its possible
Hi,
You can easily achieve this by using Power Automate flows.
More information on how to use Power Automate flows- check this link
https://docs.microsoft.com/en-us/power-virtual-agents/advanced-flow
You can use Outlook connector or Mail connector- docs below
https://docs.microsoft.com/en-us/connectors/office365/#actions
https://docs.microsoft.com/en-us/connectors/sendmail/
thanks
will check it out
Hi @123546 ,
As @nmk said, you can use Power Automate.
If you want, you can see my old video here: Add actions using Power Automate to a Power Virtual Agents bot - YouTube
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